How to Communicate Effectively with Your Manufacturer

How to Communicate Effectively with Your Manufacturer

1. Be Clear, Not Creative

Factories aren't fashion consultants — they’re problem solvers. Avoid vague or emotional language like:

🚫 “Make it more premium”
🚫 “I want it to feel cooler”
🚫 “Add something interesting here”

✅ Instead, say:

  • “Use 260gsm combed cotton”

  • “Add flatlock stitching at side seams”

  • “Logo print size: 10cm wide, center chest”

At HEM APPAREL, our merchandisers are trained to ask the right follow-up questions — but clear input from you still matters most.


2. Use Visual References

Factories work better with images than with words.

Include:

  • Tech packs (or mockups with callouts)

  • Photos of similar products

  • Charts for sizing, placement, color

  • Print files in correct format (AI, PSD, PDF)

Even a simple hand-drawn sketch is better than nothing.


3. Confirm Everything in Writing

After a call or voice message, always follow up with a written summary. This helps:

  • Avoid language misunderstandings

  • Set clear responsibility

  • Create a timeline and paper trail

📌 Pro tip: Use email or WhatsApp with bullet points and confirm with “Yes, please proceed.”


4. Know What Info the Factory Needs

Category Examples
Product details Type, fabric, colorway
Artwork/branding Size, placement, Pantone color, method
Sizing Size chart (CM/inch), fit notes
Quantity Per style, per size, per color
Timeline Sample and delivery deadlines
Packaging Folded? Bagged? Size stickers?

The more complete your info, the faster the factory can quote and schedule.


5. Be Respectful of Factory Capacity

Factories are not on-demand services. Respect:

  • Time zones and holidays

  • Their minimum order process

  • Lead time and production logic

Clear planning = better execution.


🔚 Conclusion

Clear communication is the foundation of reliable production. Speak factory language: specific, visual, structured, and respectful. You’ll get better samples, faster production, and long-term trust.

HEM APPAREL – Your trusted manufacturing partner for high-quality custom apparel, made in Vietnam

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