How to Communicate Effectively with Your Factory Partner

How to Communicate Effectively with Your Factory Partner

Working with a garment factory isn’t just about sending an order — it’s about building a relationship. And like any relationship, clear communication = smooth results.

At HEM APPAREL, we’ve seen great ideas go sideways simply because instructions were unclear, or expectations weren’t aligned. Here's how to avoid that.


📌 1. Centralize Your Communication

  • Avoid mixing messages across WhatsApp, email, Google Drive, and random screenshots.

  • Use one primary thread or shared folder for each style/order

  • Label your files properly: "Tee1_SizeChart_V2.pdf" is better than “new one_final_final.pdf”

✅ Why it matters: reduces errors, saves time, builds trust.


📸 2. Show, Don’t Just Tell

  • Include visual references (photos, mockups, sketches) when describing design or placement

  • Add annotations or notes directly on the image

  • Use real garment examples if possible (“like Uniqlo neck width”)

✅ Factories process visuals faster than text.


📄 3. Confirm Details in Writing

  • Don’t assume verbal agreements are enough

  • Confirm fabric, trims, measurements, print size, and shipping method in writing

  • Keep a summary of agreed changes after each revision or sample

✅ Reduces disputes and misunderstandings later.


⏱ 4. Be Realistic with Timeline and Response Time

  • Ask about current capacity before demanding a 10-day turnaround

  • Set realistic expectations for sample time, production, and approvals

  • Always reply promptly — long silences cause production delays

✅ Remember: factory can’t move forward if you don’t confirm.


🧠 HEM APPAREL’s Tip:

Treat your factory like a creative partner, not just a vendor. Respect their process, and they’ll respect your product. We value clear, respectful, proactive clients — and we return the same energy.


Explore blank wholesale: https://hem-apparel.com/pages/blank
OEM & Private Label: https://hem-apparel.com/pages/how-we-work
Need help? Chat: http://wa.me/84986682211
Instagram: https://instagram.com/hem_apparel.com_

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